Key Recommendations
Whistle Blowing app was suggested to increase the surveillance.
Embracing Carpooling culture was suggested.
Rewards for whistleblowers were suggested.
Key Learnings
I learned how to use a system thinking map in user research analysis.
First on a field study for me. Learned tacit knowledge of traffic violators.
Great approach using design thinking and systems thinking to reduce traffic violations. For those dealing with traffic tickets, www.njmcdirect.com ticket offer an easy and convenient way to manage fines online for new jersey people.